Your AI Reception and Digital Customer Operations Team

QIH HUB AI PREMIUM BUSINESS ADMIN

A complete managed digital administration service combining AI reception, omnichannel customer communication, website administration, SEO, social media, blog and YouTube support.

AI RECEPTION & CUSTOMER OPERATIONS

• 1,000 AI call minutes per month

• 5,000 AI message interactions per month

• 24/7 AI telephone reception

• Customer communication across up to 9 agreed and technically supported channels

• WhatsApp customer communication

• Instagram and Messenger customer message management

• Website AI live chat

• Telegram and TikTok support where technically available

• Responses to existing customer and lead enquiries

• Customer information collection

• Appointment and reservation management

• Order request collection

• Customer request classification

• CRM customer records

• Call and request summaries

• Human escalation when required

• Access to the QIH HUB AI Digital Reception Panel

WEBSITE, HOSTING & SEO

• Free standard business website setup where required

• Up to 5 pages

• Up to 2 languages

• Website hosting included

• Website administration support

• Website text and content updates

• Image addition and replacement support

• 2 SEO-compatible blog articles per week

• Technical and on-page SEO support within the agreed scope

SOCIAL MEDIA, BLOG & VIDEO ADMINISTRATION

• 3 social media contents per week

• Social media content preparation and publishing support

• Support for Facebook, Instagram, LinkedIn and other agreed channels

• X, Blogger and Substack publishing support

• 1 YouTube video upload per week

• SEO-compatible YouTube titles and descriptions

• YouTube Shorts editing and publishing support where included in the agreed workflow

• Monthly digital content and performance tracking

PACKAGE CONDITIONS

• Promotional monthly package fee: €1,750

• Reference monthly price: €3,000

• One-month paid trial period

• 12-month service commitment after the trial period

• Setup fee: €0

• Renewal is not automatic

• Any renewal package and price must be agreed in writing

• AI message interactions are counted per incoming customer message, not per conversation

• Unused minutes, message interactions and monthly content allowances do not roll over

• Additional usage is subject to availability and separate pricing

• Channels are activated according to technical availability, provider approval and the Customer’s existing accounts

• Customer-owned SIP, telephone, Meta, advertising, API and other third-party charges are not included

• QIH manages existing customer and lead enquiries; it does not provide lead generation

• Advertising budgets are not included

• Website setup is limited to the stated standard scope; custom development and advanced integrations require a separate written quotation

• Content and publishing services depend on the Customer supplying access, information, images, videos, branding materials and approvals on time

• No customers, sales, revenue, ranking or commercial results are guaranteed

PREMIUM – OMNICHANNEL AI PLATFORM

Designed for businesses that want to manage telephone, WhatsApp, Instagram, website communication and supported business systems through one AI-powered customer communication platform.

INCLUDED SERVICES

• 500 AI call minutes per month

• 2,500 AI message interactions per month

• 24/7 AI telephone reception

• WhatsApp customer communication

• Instagram message management

• Website AI live chat

• Webshop customer support

• Product, price and stock information support

• Appointment and reservation management

• Order request collection

• Responses to existing lead and customer enquiries

• CRM customer records

• Call and customer request summaries

• Human transfer when required

• Supported webhook, API and OAuth integrations

• Access to the QIH HUB AI Digital Reception Panel

PACKAGE CONDITIONS

• Monthly package fee: €169

• 12-month service commitment

• One-month paid trial period

• One-time setup fee: €199

• The setup fee is invoiced after the trial period if the Customer continues

• AI message interactions are counted per incoming customer message, not per conversation

• Unused minutes and message interactions do not roll over

• When the included allowance is exhausted, the relevant service may stop automatically

• Integration availability depends on the Customer’s existing systems and third-party API access

• Customer-owned SIP, telephone, Meta and other third-party charges are not included

• QIH manages existing customer and lead enquiries; it does not provide lead generation

• No customers, sales, revenue or commercial results are guaranteed

BUSINESS – AI CUSTOMER OPERATIONS

Designed for businesses that want to automate telephone and digital customer communication through one intelligent reception system.

INCLUDED SERVICES

• 350 AI call minutes per month

• 1,250 AI message interactions per month

• All features included in the STARTER package

• AI telephone and digital customer communication

• WhatsApp customer communication

• Instagram message management

• Appointment and reservation management

• Responses to existing lead and customer enquiries

• Customer information collection

• CRM customer records and call summaries

• Human transfer when required

• Access to the QIH HUB AI Digital Reception Panel

PACKAGE CONDITIONS

• Monthly package fee: €114

• 12-month service commitment

• One-month paid trial period

• One-time setup fee: €159

• The setup fee is invoiced after the trial period if the Customer continues

• AI message interactions are counted per incoming customer message, not per conversation

• Unused minutes and message interactions do not roll over

• When the included allowance is exhausted, the relevant service may stop automatically

• Customer-owned SIP, telephone, Meta and other third-party charges are not included

• QIH manages existing customer and lead enquiries; it does not provide lead generation

• No customers, sales, revenue or commercial results are guaranteed

STARTER – AI PHONE RECEPTION

Designed for small and medium-sized businesses that want incoming customer calls to be answered professionally by artificial intelligence.

INCLUDED SERVICES

• 200 AI call minutes per month

• 24/7 AI telephone reception

• Automatic answering of incoming customer calls

• Business-specific AI receptionist configuration

• FAQ and business knowledge base setup

• Customer information collection

• Call summaries and request records

• CRM customer record support

• Human transfer when required

• Access to the QIH HUB AI Digital Reception Panel

PACKAGE CONDITIONS

• Monthly package fee: €69

• 12-month service commitment

• One-month paid trial period

• One-time setup fee: €99

• The setup fee is invoiced after the trial period if the Customer continues

• Unused AI call minutes do not roll over to the following month

• When the included allowance is exhausted, the relevant service may stop automatically

• Customer-owned SIP, telephone, Meta and other third-party charges are not included

• QIH does not provide lead generation or guarantee customers, sales or commercial results

AI message interactions are not included in this package.